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NEP (Natural Emergence Profile) is an important concept for soft tissue management and aesthetics in dental implants. Here is more information: What is the Emergence Profile? The Emergence profile is the intersection of the surgical and prosthetic worlds. This profile provides a smooth transition from the circular structure of the implant platform to the natural shape of the tooth at the gingival level. It must be customized for each restoration Ovat Pontic and Emergence Profile In order to achieve a perfect and natural appearance for Ovat pontics, it is necessary to pre-plan the soft tissues. The three possible techniques for creating the emergence profile for Ovat pontics are: Before the impression, during the temporary restoration: Management of the soft tissues can be done at this stage. During impression taking: One can also work in this phase to create the emergence profile. This concept is important for aesthetic and functional success and must be carefully managed to achieve a natural appearance. SHIPPING TERMS All orders USUALLY ship within 3-5 days after payment clears. Orders placed on the weekend will be processed and shipped on Monday (or the next business day if Monday is a holiday) in the received order. Shipped by Airmail International shipping with track number and insurance included . Delivery usually between 7-14 business days worldwide. All tracking numbers are emailed after an item is shipped. NOTE: International shipments can be delayed by customs offices. International customers, please contact your local customs office if you feel like your item is delayed. The transit times listed to not include the weekends, holidays, or the amount of time it will take your country to process the order thru customs.