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POUCH K147 WE DO RETAIL AND WHOLESALES COMBINE ORDERS TO SHIPPING DISCOUNT FOR INTERNATIONAL BUYERS THAT THEY WANT TO COMBINE SHIPPING, PLEASE ADD THE ITEMS IN THE SHOPPING CART OR CONTACT US AFTER YOU BUY ONE ITEM Remember to add us as your favorite store to buy to get amazing deals PAYMENT We accept PayPal only. We ship within 1 business days of receiving payment (Remember that the business days go Mon - Fri, Saturdays & Sundays are not business days, so if you place a bid during these days your item will ship the next business day which is Monday, if you place an order Friday after 4:00 P.M Eastern Time, will ship Monday too). Serious bidders only, please. Orders will be cancelled and an unpaid item dispute filed if payment is not received within 7 days of purchase. SHIPPING POLICY Please make sure your address match your PayPal address before you pay, correct the shipping address if is necessary: Please attached your telephone number when you pay so that we can post your package safely and smoothly. Always make sure provide sufficient information to help us make a smoothly delivery. We will update your tracking number on PayPal once the item has been shipped. We ship your order in USA by First Class Mail (USPS) which transit time is 5 - 10 business days. If you out of USA we will ship by Express Mail Flat Rate envelope if is possible, the transit time is 2 - 28 business days, please wait for your orders patiently. Please do not give us a negative feedback for the shipping process. We have no responsibility for shipping address provided wrong. As for the international shipping, customs duties and brokerage fees might be inevitable for some countries. They are buyers' responsibility if there are any. So the S&H charged don’t include any those fees. Sometimes there will be some days late, this depend on how long the custom deal with the package, however, if you have not receive the item within 7 weeks, please feel free to contact us ASAP. Thank you for your business. REFUND AND RETURN POLICY We offer an exclusive No Risk Money Back 100% Satisfaction Guarantee. If you are not completely delighted, please send it back within 3 days after received and the postage is non-refundable. NOTE: Please email us before you send your order back. For return details, please check our follow return instruction. Returned package must be in the original packaging, everything must be in good condition. No missing parts, otherwise it will not qualify for any refund. Replacement and refunds will not be processed until the return item is received. We don't accept returns or offer refunds for those who leave negative feedback without first giving us the opportunity to correct any adverse situation. Within 7 days from the date received, if there’s any quality problem, buyer can return for refund or exchange. Within 7 days -15 days from the date received, if there’s any quality problem, buyer can return for exchange new item. The item which need to return or change, must ensure that its appearance is not broken, with complete accessories, packaging intact,we only undertake the resent shipping cost. Within 15 days to 3 months, if there’s any not spontaneous quality problem, customer can get free repair and free spare parts service,the buyer just need to pay for the postage. The gifts are not covered under warranty. If you receive the wrong item we will be glad to accept a return within 3 days after you receive your shipment. If a shipment is damaged in transit, we must be notified within 12 days to initiate a damage claim. If the item is not what you are expecting, we will refund to you (except minus 15% restocking fee and orginal freight) only within 3 days of your receipt of the item. Returns are subject to a 15% restocking fee. we also do not accept the return light or refund for the intensity problem. Thanks for your understanding.. FEEDBACK POLICY Please leave us a positive feedback to us if you feel our product & service is satisfy with you, our system will do the same to you automatically. If you have any problem with the product & our service, please feel free to contact us immediately. We will solve the problem in the shortest time. PLEASE DON’T LEAVE US NEGATIVE FEEDBACK BEFORE RECEIVING OUR RESOLUTION.