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The ADC 3693 Taylor Neurological Hammer is designed with a chrome handle and a triangular synthetic rubber head. This popular neurological hammer boasts superior quality and is latex free.Please note, the box may be damaged but the item inside is brand new and unused. FEATURES: Popular neurological hammerChrome handleNot made with natural rubber latex SPECIFICATIONS:Overall Length: 7.5" (19.05 cm) PAYMENTS & SHIPPING: All payments must be made through eBay.Any issues with payments must be addressed with eBay.Items will be shipped within one business day of receiving cleared payment .Items will be shipped to the address specified on eBay only.We are NOT able to change the shipping address once payment has been made.All orders made to an address other than the one specified on eBay will be canceled.Orders over $275 may require a signature upon delivery.RETURNS: We understand that not every order is perfect , therefore we have put together a quick and easy return process.Returns can be made through the eBay interface or by contacting us with the order number and problem.Returns cannot be accepted on items that are not in the original condition that they were received.Returns are accepted on most items within 30 days after the shipping date.For items that are defective return requests must be received within 3 days after tracking indicates that the item was delivered.Please allow up to one business day for returns to be inspected and the refund to be processed. Please feel free to contact us with any other questions/concerns and we will try to get back to you as soon as possible.