The listing does not allow returns.Please observe gallery images for measuring illustration.Please be 100% that you are getting the correct length.If you are anything less than 100%, each downstem has its own listing that has FREE 30-DAY RETURNS.Since returns are not offered, please read this carefully:All downstems from this listing will be shipped vacuum-sealed with either a unique serialized 1-time-use hologram, or a uniquely shaped punch-out, or both. If anything arrives damaged/broken, replacements will be shipped immediately, once damage is verified. To provide verification images of damaged/broken goods, within 48 hours of delivery, please send at least 2 detailed photos that clearly illustrate damage/breakage. These photos must also clearly illustrate the damaged goods are still sealed in the uniquely packaged vacuum-sealed bag. Please contact me, prior to purchase, if any of these instructions are not fully understood. These fit a 19mm female ground-frosted glass joint and reduce to a 14mm female frosted glass joint.Please note: 19mm is often referred to as 18mm in some regions. Please allow for a 5mm -or- 1/5" tolerance when ordering, as these are hand-made and may vary ever-so-slightly in length. If you need something precise, contact me before ordering. These hand-made 5-Arm Tree Barrel Glass Downstems feature 15 Slots for superior diffusion!Available in 3" 3.5" 4" & 4.5": PLEASE OBSERVE HOW LENGTHS ARE MEASURED. Please allow for a 1/5" or 5mm margin of error on length measurements. If you want/need something PRECISE, please message before buying. These fit a 19mm female ground-frosted glass joint and reduce to a 14mm female frosted glass joint.Please note 19mm is often referred to as 18mm in some regions. Please be 100% this is what you need. Not sure? Reach out for clarity. I'm happy to help and quick to respond. Everything ships with discretion. Multi-Discounts: Shipping costs have been set-up such that the more you add to cart/purchase, the lower the average cost is, per item. GLASS IS FRAGILE & IT IS DANGEROUS WHEN BROKEN. PLEASE, HANDLE ACCORDINGLY. BREAKAGE ONCE OPENED/USED IS NOT ELIGIBLE FOR RETURN.
